Privacy Policy for

TeleOps

At TeleOps, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our in-house app, TeleOps, which facilitates office time and attendance tracking, fuel supply and delivery, and staff task management in the telecoms industry.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Full name
  • Contact Information (e.g., email address, phone number)
  • Employee ID
  • Attendance records (check-in/out times, work hours)
1.2 Usage Data

We collect data on how you use the app, including:

  • App interactions
  • Features accessed
  • Error reports and performance logs
1.3 Location Data

We may collect location data for specific functionalities such as fuel delivery and attendance verification.

1.4 Device Information

We may collect details about your device, including:

  • Device type
  • Operating system
  • App version

2. How We Use Your Information

We use the information collected for the following purposes:

  • Attendance Management: To record and monitor employee work hours.
  • Task Management: To assign, track, and review tasks.
  • Fuel Supply Coordination: To optimize fuel delivery logistics.
  • Performance Analytics: To analyze app usage and improve functionality.
  • Compliance: To ensure adherence to company policies and legal requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Authorized Personnel: Company management and HR teams for operational purposes.
  • Service Providers: Third-party vendors assisting in app maintenance, analytics, and data storage.
  • Legal Authorities: When required to comply with legal obligations or protect company rights.

4. Data Storage and Security

We implement robust measures to safeguard your data:

  • Data is stored securely on encrypted servers.
  • Access to personal information is restricted to authorized personnel.
  • Regular security audits and updates are conducted.

5. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections to inaccurate data.
  • Request deletion of your data, subject to legal and operational requirements.
  • Opt-out of non-essential data collection where applicable.

6. Retention of Information

We retain your information only as long as necessary for operational, legal, or regulatory purposes. When no longer required, your data will be securely deleted.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be communicated through the app, and the "Effective Date" will be revised accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: +2349157004000

Thank you for using TeleOps. Your privacy is important to us.